Visual Facilitation

Sketch Notes on a Scrum Master Training

Mastering Scrum does not lose any of its importance for me. Therefor I decided to go for a Scrum Master Certificate months ago. Due to the Corona pandemic my plans relativized, since the next trainings would be online and I wanted in person. But last week it happened: The training with a small group of other finally took place 😁

It was a 3 day training by Timon Fiddike and Anton Skornyakov from agile.coach. Those guys did a great job at coping with the range of experience the participants had. The most unexpected thing for me was—and I guess that was the key driver for that highly valuable training—they actually implemented Scrum elements during the training itself. Having dailies, a retrospective, and most importantly: they listened to what the group wished for. And: they checked if their “corrections” had the intended effect. (That is something so important and far too rarely done.)

Oh and one last thing: I’m so happy I did it. 10min before leaving my apartment I saw some empty sketch books laying around. Unused. So—although I never did that before—I grabbed one and documented everything I considered relevant to myself in it (which is the excuse for being too late on the first day). As I got unexpectedly positive feedback on it, I decided to share it with you. I hope you enjoy!

Alphabet cards, stickers, and a ring-bound card showing German characters

A Hand-Lettered Envelope

I have been reading Lettering Journey: Fast. Functional. Fun! by Heather Leavitt Martinez. What an inspiring book! It also left me with a few rather specific questions about the letters I was practising.

So I wrote Heather a letter. Were there lowercase Roman letters? What would the German letters ä, ö and ü look like in one of her fonts? And what about the slightly strange German capital ẞ? Quite a lot of questions for a single letter.

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Three broad markers laid on a dark surface with their wide flat nibs exposed.

Going Large

After experimenting with different markers, I wanted to practise writing bigger. Much bigger. With 5 cm and 6 cm markers from Montana and MOLOTOW, my alphabet took up most of a door.

A flipchart sheet mounted on a door, filled with large black capital letters.
A door-sized alphabet practice sheet

I used Neuland’s handlettering practice sheets as a reference. This was lettering practice at a rather different scale. The wide, flat nibs give a good idea of what 5 cm and 6 cm actually look like. There is a lot of marker to work with.

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Close-up of reflective Liquid Chrome strokes over dark MOLOTOW lettering.

Going Experimental

This time, I wanted to play with the markers themselves: MOLOTOW Liquid Chrome, Coversall and Speedflow. A magazine page became my test surface. No finished flipchart required.

I tried broad curves, overlapping letters and large dark shapes. Some strokes let the print show through; others almost covered it. The magazine article was having a difficult time competing for attention.

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Overlapping printed mixing tables with blue and green ink swatches beside a color reference.

Finding the Right Color

Having plenty of marker colors is one thing. Having the right ones is another. At paydirekt, I wanted to mix the company’s corporate design colors for my visual facilitation work.

I had already used the corporate design when renovating the Scrum boards. Now I wanted to get the inks closer to that palette. So I started mixing, using printed tables to record the ratios and paint a sample of each mixture.

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Ten markers hanging beneath a strip of matching color-number labels.

Equipping the Teams

My enthusiasm for markers has made its way from my sketchbooks onto our shared boards. As I wrote in Renovating Scrum Boards, I wanted my colleagues to enjoy those tools, too. That also meant giving the markers a home.

Before putting the sets together, I tried different colors on glass. A few icons, strokes and swatches helped me compare the inks on the board itself. Lettering practice was another chance to get to know the tools.

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First Retrospectives

A couple of weeks ago I started my visual facilitator career and started introducing respectively renovating an existing Scrum board to put my newly acquired knowledge into practice.

Now it was time to combine my new skills with my goal to become more proficient in the Scrum process. As I was always a team player who’s goal was to bring people together and treat each other with the most respect possible, it was just natural to volunteer organising retrospectives.

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Becoming a Visual Facilitator

What happens if you give more than a grand to computer scientist with a weak spot for team organization, Scrum and Agile in general?
He buys markers and learning material about doodling … to soon understand that there’s a whole lot more than being able to doodle things nicely. At least that’s what happened to me.

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